We genuinely do not have enough words to describe how incredible the team at Rest Your Paws were during the hardest day of our lives.
Our girl Kahlua was terminally ill, and making the decision to let her go was absolutely heartbreaking. From the very first phone call, we were met with so much empathy, kindness, and understanding. The woman we spoke with took the time to truly listen to us, to understand Kahlua’s situation, and helped reassure us that we were making the kindest decision. It never once felt like just another phone call. She carried the weight of the moment with us, and that meant more than we can express.
Dr. Winnie came to our home the following day, and she was nothing short of exceptional. From the moment she arrived, she treated Kahlua with such gentleness and respect. She sat on the floor with her, patting her, speaking to her, and making her feel completely at ease. She took the time to learn everything about Kahlua, her life, her quirks, what she loved, and what made her special. It was clear that Kahlua was not just another dog to her.
Every single detail was thought of. Dr. Winnie lit a candle with Kahlua’s name already written on it, took paw prints for every family member, and saved a lock of her fur for us. These were things we would never have had the clarity to think of ourselves, and it allowed us to simply be present with our girl while everything else was so thoughtfully handled.
The entire process was exactly as it was described to us, gentle, calm, and peaceful. Kahlua slipped away softly, without panic or distress, and we knew without a doubt that it was the right decision. Even after her passing, the care did not stop. Seeing her wrapped up in her bed with a rose, and later surrounded by flowers and candles, felt like a beautiful farewell. It felt like we were giving her the dignity and love she deserved.
What Rest Your Paws gave us was more than a service. They gave us peace, comfort, and a memory that, while incredibly sad, is also filled with warmth and gratitude. They turned a horrible day into something softer and gentler than we ever thought possible.
We will forever be thankful to Dr. Winnie and the entire Rest Your Paws team for the way they honoured our girl. We could not recommend them more highly to anyone facing the impossible task of saying goodbye to a beloved pet 🤍
Reply from Rest Your Paws
2025.12.07
Thank you from the bottom of our hearts for sharing Kahlua’s story and your experience with us. We are truly honoured to have been there for you during such an incredibly painful and meaningful moment. From the first conversation to the final goodbye, our team will be deeply moved to know their care brought comfort, clarity, and gentleness when you needed it most.
Dr Winnie will be especially touched to hear how her compassion and attention to every detail helped create a peaceful and loving farewell for your beautiful girl. It’s clear that Kahlua was so deeply cherished, and we’re grateful to have helped honour her life with the respect and tenderness she deserved.
xx The Rest Your Paws Team.
Dr Winnie will be especially touched to hear how her compassion and attention to every detail helped create a peaceful and loving farewell for your beautiful girl. It’s clear that Kahlua was so deeply cherished, and we’re grateful to have helped honour her life with the respect and tenderness she deserved.
xx The Rest Your Paws Team.