Verified Company
Verified
One of the worst places ever to rent a car.
I rented a car from this company, and they sent a car that is differentāin colorā which is not an issue. The car itself is damage has a mechanical issue where Iām sure the engine is not working properly I immediately told them that the car is āheavyā and not working properly. They said itās the car model
However after driving the car itās really defected. I got back to them asking for replacement although I paid for delivery they asked me to come and check. The car is not safe to drive and I rented the car and paid for delivery which means they need to deliver it as agreed. And definitely Iām not expected to drive a defectied car that is not safe to drive.
They ignored the message and stopped replying. They got back to me only they knew that I submitted a complaint to the uae customer right.
I rented the car for 3 days only. And they have already taken the money and the deposit in advance. Yet the car is not safe to drive.
Reply from OneClickDrive Car Marketplace - Rent, Buy and Sell Cars in Dubai, UAE
2025.11.29
Weāre sorry to hear about your experience. Safety and customer satisfaction are very important to us, and itās disappointing to hear we fell short. Please contact our customer service team so we can address this situation promptly and find a resolution. We appreciate your patience and want to make things right.
Jāai louĆ© un Porsche macan S. jāai donnĆ© 3000 aed de caution que je devais rĆ©cupĆ©rer 28 jours aprĆØs. Le loueur ne me rĆ©pond plus et ne veux pas me rendre mon argent
Reply from OneClickDrive Car Marketplace - Rent, Buy and Sell Cars in Dubai, UAE
2025.11.27
Hi Shamsous. Weāre sorry to hear about the issue youāre facing. We have contacted the car rental company on your behalf.
To assist you further, could you please provide your booking details and any WhatsApp conversations or documents related to the rental at info@oneclickdrive.com. This information will help us follow up promptly and support you more effectively.
To assist you further, could you please provide your booking details and any WhatsApp conversations or documents related to the rental at info@oneclickdrive.com. This information will help us follow up promptly and support you more effectively.
Talked to the guy, told him to keep a car for me, in the end he became so disrespectful not wanting me to rent a car and ended on my face. Very bad service
Reply from OneClickDrive Car Marketplace - Rent, Buy and Sell Cars in Dubai, UAE
2025.11.03
We're sorry to hear about your experience. This is not the level of service we aim to provide. Please reach out to our customer service team so we can address this issue and make things right.
Very smart and professional drivers always in time
Reply from OneClickDrive Car Marketplace - Rent, Buy and Sell Cars in Dubai, UAE
2025.11.03
Thank you for your feedback! We're thrilled to hear that our drivers provided a timely and professional service. Your satisfaction is our priority, and we look forward to serving you again.
Not good response š
Reply from OneClickDrive Car Marketplace - Rent, Buy and Sell Cars in Dubai, UAE
2025.10.27
Hi Rai, weāre sorry to hear about your experience. Could you please confirm if you contacted OneClickDrive directly or one of the car rental companies listed on our platform? Weād like to help resolve this.
Not good response š
Reply from OneClickDrive Car Marketplace - Rent, Buy and Sell Cars in Dubai, UAE
2025.10.27
Hi Zia, weāre sorry to hear that things didnāt go as expected. Could you please let us know whether you reached out to OneClickDrive support or directly to one of the rental companies listed on our platform? Weāll check what happened and assist you right away.
Took a BMW 430i Convertible for the weekend. Delivery to Bluewaters in 55 minutes, AED 650 per day, perfect beach drive.
Reply from OneClickDrive Car Marketplace - Rent, Buy and Sell Cars in Dubai, UAE
2025.11.03
Thank you for sharing your experience! We're thrilled to hear you enjoyed the BMW 430i Convertible and had a perfect beach drive. Quick delivery and great service are always our priorities, and weāre glad it made your weekend even better. Looking forward to serving you again soon!
Same day Ford Mustang Coupe at AED 350 per day. Real time deals on OneClickDrive. Car arrived at City Walk in 60 minutes. Exactly as quoted.
Reply from OneClickDrive Car Marketplace - Rent, Buy and Sell Cars in Dubai, UAE
2025.11.03
Thank you for sharing your experience! We're glad to hear everything went smoothly and you received the car as promised. We strive to make the process quick and hassle-free for our customers. Enjoy your ride!