Andrew and his team from Holden Constructions were a breath of fresh air when completing my home renovations. Having dealt with a number of builders over the years who caused stress on site and with their billing and communications, I found Andrew to be honest, reliable, diligent and dependable and who took capable charge of his entire team.
A thinking builder (rare) who acted as if the property was his own and so took a proactive approach to the renovations. Some unforeseen conditions were uncovered, and Andrew advised me of them, gave the appropriate remedial options and suggested the best option to use and the reasons why. Then fixed the issue completely.
He was clear in his written communications, including the contract and any variations needed. All communication, whether verbal or written, was clear and logical. At no time did I get the sense I was being 'gouged' financially which was a great relief (I had done due diligence and knew what I should have been being charged).
The work area was always kept tidy, clean and safe. He was sensitive to the functioning of the household too: for example, he was very obliging in removing scaffolding prior to a Christmas event-this was as an inconvenience to himself, but he just put it back when he returned to site-without complaint or extra charge.
Another plus was his dependability. He was clear about when he or another member of his team would turn up and if that was unachievable, he advised me of it. Such open communication took a lot of stress out of the process and allowed everyone concerned to relax, knowing that trust had been achieved.
I would have no hesitation in using Andrew and his team again for any building works, either new or renovations, and would recommend him unstintingly for capable, knowledgeable, trustworthy and dependable building work.
Reply from Holden Constructions
2025.09.11
Thank you for your thoughtful and detailed review, Glenda. We are thrilled to hear that Andrew and the team were able to provide you with a positive renovation experience. Clear communication and trust are essential in our work, and it’s wonderful to know that we were able to deliver that for you. Your recommendation means a lot to us, and we look forward to the opportunity to assist you with any future projects.