Verified Company
Absolutely love working with every single one of the ladies on this team.
Incredibly fast learners and such hard workers. They will not stop until it’s done and right! Moira is my dedicated virtual assistant and I simply could not do what I do without her fast and efficient help! She has an extremely great eagle eye and she is my “safety blanket” on my finals checklists with very high profile guests! I cannot sing their praises more- very happy and overly satisfied with their service.
Reply from Rocket Station
2025.11.28
Thank you so much, Coral! We’re thrilled to hear how much Moira and the team support your work. Their dedication, sharp attention to detail, and commitment to getting things right are what we’re all about at Rocket Station. We’re grateful for your trust and happy to be part of your success!
My experience with Rocket Station has been great! Ricca has been amazing at everything she has done. She is quick and efficient to answer questions and requests. I would recommend her and Rocket Station 100%
Reply from Rocket Station
2025.11.28
Thank you so much, Tatum! We’re thrilled to hear about your great experience with Ricca. Her quick responses, efficiency, and dedication are exactly what we aim to deliver at Rocket Station. We truly appreciate your recommendation and are grateful for your partnership!
I wanted to give a shout out to Shirlee Joy who has been a very great team member. Joy is very dedicated to her job and always go over and beyond to make sure she provides excellence service to both tenants and clients. She is also easy to work with, communicates very well and is always available for assistance. Thanks Joy!
Reply from Rocket Station
2025.11.28
Dear R, thank you so much for recognizing Shirlee Joy! We’re thrilled to hear how dedicated, reliable, and service-driven she’s been as part of your team. Her commitment to going above and beyond for both tenants and clients truly reflects the Rocket Station standard. We’re grateful to have Joy representing us so well, and even more grateful for your partnership. Thank you for sharing this!
It's always a pleasure working with the leasing team from Rocket Station. We have Al-Alaxel and Cristine from their team who are incredibly thorough in their screening process, ensuring that only qualified applicants are considered. Communication, professionalism, and dedication of their team members is top-notch. Al and his other team members always go above and beyond to nurture leads and make sure every detail is handled with care. If you are looking for a team that is efficient, reliable and focused on getting results, Rocket Station is the way to go!
Aiza Sales, as our team's turnover coordinator, is very easy to work with! She has been a great addition to our team and always on track with our turnover process. Her superb work ethics is what make her stand out. We're so lucky to have her part of our team!
In addition, I also wanted to give a shout out to Shirlee Joy who has been a very great team member. Joy is very dedicated to her job and always go over and beyond to make sure she provides excellence service to both tenants and clients. She is also easy to work with, communicates very well and is always available for assistance. Thanks Joy!
Reply from Rocket Station
2025.03.14
Thank you, Rizielle! Al-Alaxel and Cristine embody the dedication and expertise of our property management virtual assistants at Rocket Station. We’re glad to support your leasing process with efficiency, professionalism, and top-tier virtual staffing!
I can't say enough good things about our ongoing relationship with Jerome Tomacruz - Rocket Station and our wonderful VA's Sasha, Samantha, Dash, John Rei, Rej and Renz. All fantastic team members and we are blessed to have them as part of our team!
Reply from Rocket Station
2025.11.28
Thank you so much, Kevin! We’re incredibly grateful for your kind words and thrilled to hear how much value Jerome and your Rocket Station team: Sasha, Samantha, Dash, John Rei, Rej, and Renz, bring to your operations. It’s partners like you who make our work meaningful, and we’re honored to be part of your success.
Just wanted to leave an updated review, as our partnership with Rocket Station is coming to an end—but I want to be clear that this decision has nothing to do with performance. Rocket has been a huge part of my company’s growth over the last two years, and reaching a point where we can bring our call center fully in-house simply wouldn’t have been possible without their support.
I especially want to highlight our two agents, Sheryl and Gracel. Both of them have been absolutely incredible. They were always eager to learn, quick to take in new information, and consistently kind and professional with our clients. Even coming into an industry they weren’t originally trained in, they embraced every piece of feedback and fully implemented our processes with care.
On a personal note, managing them has been an absolute pleasure. I’ve never had two team members more willing to adapt, jump in wherever needed, and roll with constant change. I truly cannot put into words how much I’ve valued working with them. While I’m sad to see their time with us wrap up, I know they’re going to be incredible assets to whichever teams are lucky enough to have them next.
ORIGINAL REVIEW:
Working with Rocket Station's assistants has been an absolute joy. The ladies on my team have the best attitudes and are always ready to jump in. Weather learning new processes or sticking to old routines, Rocket Station had provided us with eager, personable, and friendly customer service agents.
Reply from Rocket Station
2025.06.09
Thank you, Chelsea! We love seeing our rockstar remote team members bring the energy—proud to elevate your customer service with the magic of virtual staffing. Here's to continued partnership and shared success!
I would also like to shout out Patrick Bayani, as he is the most responsive and quick team member. He helps me answer the Client's question with information and speed!
Shout out to Anne Cando! I could not get through the week without her....
Reply from Rocket Station
2025.07.14
Thanks, Shannon! Anne is truly your Rocket Station virtual lifesaver -proof that exceptional remote support can elevate your workflow. We're proud to be part of your continued success!
My experience with Rocket Station team members has been amazing. They all have a willingness to learn, grown and assist in any manner possible.
Reply from Rocket Station
2025.11.21
Thank you for sharing your experience, Samantha! We’re thrilled to hear that our team’s dedication, willingness to learn, and support have made such a positive impact. We truly appreciate your trust and partnership with Rocket Station!
We couldn't be happier having Sky handle some of our tedious and time consuming tasks. I highly recommend Rocket Station as a service.
Reply from Rocket Station
2025.11.20
Thank you so much for the kind words, Dionisios! We’re thrilled to hear that Sky has been making your workload lighter and your days smoother. We truly appreciate your recommendation and are grateful to be part of your journey to success. 🚀
RENZ is an amazing asset to our team, he's always on top of everything and ready for anything.
Reply from Rocket Station
2025.08.03
Thanks so much, Perla! Joy really lives up to her name - your go-to remote team member from Rocket Station, always bringing heart, help, and a whole lot of joy to virtual staffing!
We’ve had a wonderful experience working with Rocket Station and our VA, Jem. The onboarding process was thorough and helped us find the best candidate. The Rocket Station team provided great support from start to finish; we highly recommend them for any business looking for reliable virtual assistance.
Not only has Rocket Station been great, but our VA Jem has been an incredible addition to our business—she learns very quickly, communicates well, takes initiative, is reliable and eager to take care of each responsibility with care and attention to detail. She’s dependable, hardworking, and has a great attitude that makes her a joy to work with. We’re so happy with the addition of Jem to our team - not only is she excellent at her job, but her heart for our team and our clients is stellar.
Reply from Rocket Station
2025.11.03
We’re so happy to hear about your great experience, Lynette! That’s the signature Rocket Station onboarding experience in action. We’re thrilled that Jem has become such a dependable and positive part of your team. Thank you for your trust and for allowing us to be part of your success story!
I'm a manager of a Guest Resolutions team for a Vacation Company. My entire team consists of Rocket Station agents and I've had an incredible experience with them being on our team. Both the agents, and my Rocket Station co-manager Clifford.
I'd also like to highlight one of our Rocket Station agents, Nikko Casilen. He's very knowledgeable in our field of work, great customer service, and has an unmatched work ethic.
Thank you Rocket Station! I couldn't be more happy about our relationship thus far.
Reply from Rocket Station
2025.11.03
Thank you so much for your wonderful feedback! We’re thrilled to hear about your positive experience with your team of Rocket Station Remote Professionals, and your Client Success Manager: Clifford. It’s also great to know that Nikko’s expertise, customer service, and dedication have made such a strong impact. We truly appreciate your trust and partnership, it’s a pleasure supporting your team’s success!
We have an incredible team through Rocket Station who are nothing short of exceptional! I couldn't imagine not working with them. They are highly skilled, committed, loyal and great team members who catch on quickly. They are consistently delivering results that exceed expectations and always willing to help out where needed and go above and beyond! Thank you Aiza Sales, Shirlee Joy De Asis and Fatima Antonio for being great team members to work with!
Reply from Rocket Station
2025.11.03
Thank you for the wonderful feedback, Staci! We’re so glad to hear that Aiza, Shirlee, and Fatima have been such valuable members of your team. We truly appreciate your partnership and trust in Rocket Station!
I want to express my gratitude for Belle Bregonia. Belle has assisted me as a CSR and is very professional, prompt, courteous and displays excellent followup skills. Belle has been a welcome addition to my team and I appreciate her assistance.
Reply from Rocket Station
2025.10.27
Hi Annette! Thank you for sharing your wonderful feedback! We’re delighted to hear that Belle has been such a valuable part of your team. Her professionalism, responsiveness, and dedication truly reflect the level of service we strive to deliver. We appreciate your trust and partnership!
I’ve had a great experience working with Fatima. She’s reliable, organized, and always follows through—no dropped balls. Communication is clear and timely, and she keeps everyone in the loop (owners, tenants, vendors) so there are no surprises. When issues pop up, she problem-solves quickly and finds a practical path forward. She’s professional, kind, and genuinely cares about the outcome. Because of Fatima, things run smoother and get done right. Highly recommend!
Reply from Rocket Station
2025.10.24
Thank you for such a thoughtful review, Thurea! We’re thrilled to hear how much of an impact Fatima has made through her reliability, communication, and professionalism. It’s wonderful to know she’s helping your operations run smoothly and effectively.🚀
Always been having a great time working with Renz Bernardo! One of the best maintenance coordinator we’ve had!
Reply from Rocket Station
2025.10.21
Thank you for the kind words, Jean! We’re thrilled to hear that working with Renz has been such a great experience. It’s wonderful to know he’s made such a strong impact as part of your team!
Shirlee Joy De Asis is an exemplary colleague who consistently demonstrates reliability and a willingness to assist others. Her collaborative approach and positive attitude contribute significantly to a productive and harmonious work environment.
Reply from Rocket Station
2025.10.17
Thank you for sharing such thoughtful feedback! We’re delighted to know that Shirlee Joy’s reliability, teamwork, and positive attitude have made such a strong impact. It’s wonderful to see her contributions fostering a productive and supportive environment!🚀
My office has been partnered with Rocket Station for a few years now, and the level of support we receive is amazing. The team's efficiency and willingness to always work on improvement is great, and I love collaborating on all my projects with the team. Special shout out to Mariah, Shaina, Noeme, Irish and Ace for being phenomenal.
Reply from Rocket Station
2025.10.16
Thank you for your wonderful review, Cynthia! We’re so glad to hear that your partnership with Rocket Station continues to be a positive experience. It’s great to know that Mariah, Shaina, Noeme, Irish, and Ace have been such phenomenal collaborators. ✨