We wanted to let the public know how pleased we are with the service Rich provided installing both a new furnace and A/C, as our previous units were about 25 years old. He stopped by beforehand to look things over and gave us suggestions and quotes for both.
After making our choice, he expertly installed both units. The installation took two days, with a final short day to check operations. All of our questions were answered, and Rich does not stop working. He is honest, genuine, knowledgeable, and very professional. He takes pride in his work and also addresses any older areas of concern he may run into.
Prior to the installation of the new A/C, I needed him for repairs to keep things running for about three years while we made the decision for the new setup. That’s why we went with Rich—he knows a whole lot of other things about repairs as well.
Reply from Rich’s Heating and Air
2025.11.21
Wow! I am so very grateful for the wonderful review! Never hesitate to reach out if you need anything at all.
Wow! Rich is truly one of the best! He took the time to fully inspect, ensure, & teach us everything with our furnace after a panic this Sunday morning. He is very knowledgeable & honest with his work. He was recommended to us & I understand why, he is one you can easily trust!
Reply from Rich’s Heating and Air
2025.11.10
Thank you for the wonderful review!! It was a pleasure meeting you and your family!!
Hi,
We needed a new furnace, new AC and water heater. Rich was very reasonable on his price, that being said, his work ethic was above reproach. Rich explained in detail how each system operated. He addressed any concerns we had about the installation. Other companies in the same line of work, should hang out with Rich for a day to see what true customer service entails. Thank you Rich for an amazing installation job.
Jim Chenoweth
Reply from Rich’s Heating and Air
2025.09.30
Jim, thank you for the wonderful review. Working for you and Pat has been a wonderful experience! You treat me like family and you made the installation of your new furnace and AC an absolute joy ! Thank you again for trusting me and allowing me into your home.
I have had the pleasure to have met with and also referred Rich on occasions. Excellent feedback from each referral. As a home inspector, I see all sorts of installs and work, Rich has far exceeded my expectations. Thank you for your superior service.
Andy's Home Inspection, Inc.
Reply from Rich’s Heating and Air
2025.08.21
Thank you Andy! A review like this coming from a professional as yourself that goes above and beyond is very humbling. Thank you!!
I would recommend this company to everyone! He is reliable, reasonable, honest and trustworthy. He goes above and beyond what any other company has done in my experience.
Reply from Rich’s Heating and Air
2025.08.03
Thank you Melanie! It was a pleasure working for you and taking care of your AC replacement. Reach out if you ever need anything!
Called Rich and he came out same day to get my A/C going. Prompt, reliable and excellent service! Could not be happier with this company and will definitely use him for any future HVAC issues!
Reply from Rich’s Heating and Air
2025.07.31
Thank you for the kind words. It was genuinely a pleasure to meet you and take care of your HVAC needs.
Rick's Heating and Air company could not have done anything better! They were so knowledgeable, attentive, kind and did a great job! If you're looking for the best I recommend them! They take pride in everything they do 👍
Reply from Rich’s Heating and Air
2025.07.30
Thank you for such a wonderful review. It was pleasure upgrading your ac and furnace. Thank you for for being great customers.
Very nice and helpful. Came in and figured out the problem right away when everyone else didn’t figure it all out. He had a lot of knowledge and explained what we needed to do.
Reply from Rich’s Heating and Air
2025.07.30
Thank you for the wonderful review. I'm glad the solution turned out to be simple and inexpensive.
I made an appointment with a well known Heating and Air Conditioning business and they did not show up in the two hour window I was given and with no phone call to explain the delay I moved on to another business. I went on a Google search that led me to Rich’s Heating and Air Conditioning. I knew after talking to Rich I called the right business. He came out to the house and fixed our problem without trying to sell us something we didn’t need. We really appreciate the honesty and Rich’s professionalism getting us back up and running. I highly recommend Rich’s Heating and Air Conditioning.
Reply from Rich’s Heating and Air
2025.07.27
From one craftsman to another, thank you for the wonderful review. It was a pleasure working for you and your wife. What a beautiful home and property you have.
There is one word to describe the service provided to me by Rich, and it is simply “correct”.
He is respectful, does clean work, and is very well reasonably priced. It is hard to get any more professional than this guy. He addressed the issue with perfect and reasonable solutions.
I am already going to have him come back out to address a couple other things.
If you want peace of mind knowing you will get a professional and correct job done, while also knowing you will be fairly charged, then Rich is you guy. I will be going to him and recommending him going forward to all my friends and neighbors.
Reply from Rich’s Heating and Air
2025.07.26
Wow. Thats a wonderful review. It was an absolute pleasure working for you and getting your AC issues resolved. I enjoyed our conversations as well. Thanks again.
Great Service with Rich’s Heating and Air LLC. Did not have to wait long for service despite the extreme heat . Answered any and all questions. This is how a business should be run.
Reply from Rich’s Heating and Air
2025.07.25
Thank you for choosing us to replace your AC. It was a pleasure working for you.
Rich was so so wonderful to work with. He was very responsive and although he has a full schedule he’s very communicative. He’ll squeeze you in where he can and stands by his work. Would recommend to anyone!
Reply from Rich’s Heating and Air
2025.07.24
Thank you Corinne! I really appreciate the opportunity to work for you and help you with your AC problems.
Had him come out to look at my air that another company said I had no other option but to replace, and he did an amazing job with my existing unit and got it working properly again! He is honest, reasonable, knowledgeable and very thorough with his work.
Reply from Rich’s Heating and Air
2025.07.19
Thanks for trusting me with your AC repairs. It's sad the amount of calls I get just like yours when previous companies have lied. It was pleasure working for you and your wonderful family.
Rich did an amazing job getting my family back in cool air. He identified and rectified problems along the way. I felt well informed of my system and confident in how well it hold up. Thank you!
Reply from Rich’s Heating and Air
2025.07.17
Wow, thanks for the great review. It was a pleasure working for you.
Highly recommend Rich's Heating and Air! Absolutely top quality people and top quality work. Very knowledgeable and explains everything. They don't just install collect their money and go. They stick around and fine tune things to your own specific needs. Couldn't be happier with our choice to go with Rich's!! THANKS AGAIN!
Reply from Rich’s Heating and Air
2025.06.02
Thank you for entrusting us to replace your AC. You have a wonderful home in the perfect setting. Thank you for being so kind to us.
Rich did a wonderful job with a tune up for our AC. He was was thorough, explained everything so we could understand, and was able to get our second story of our home so much cooler. We are so thankful for his help and highly recommend Rich!
Reply from Rich’s Heating and Air
2025.06.02
Thank you for the opportunity to help with your AC. It was pleasure working for and meeting your wonderful family.