Verified Company
Very good service, friendly, timely and good value for money
Reply from MS Cookers and Boilers
2025.12.02
Hi Andrew,
Thank you for taking the to leave us such kind words. We're proud of customer first approach and are so glad you found us friendly, timely and good value for money. We hope you liked the new online booking system and found it to be helpful during the booking process.
We hope to see you again next year for your annual oil boiler service but if you should need us before that, we're only a phone call away and always happy to help!
Thanks again,
The MS Cookers and Boilers Team
Thank you for taking the to leave us such kind words. We're proud of customer first approach and are so glad you found us friendly, timely and good value for money. We hope you liked the new online booking system and found it to be helpful during the booking process.
We hope to see you again next year for your annual oil boiler service but if you should need us before that, we're only a phone call away and always happy to help!
Thanks again,
The MS Cookers and Boilers Team
Richard came to service our Aga cooker. I was delighted to eventually find an engineer as I was looking for quite some time. Connie his administrator was so incredibly helpful when I contacted this company. Richard was excellent in his servicing of our very old aga. He explained in detail about what the service would entail and was painstakingly thorough and very professional. I would highly recommend this company and will certainly be using them again.
Reply from MS Cookers and Boilers
2025.12.02
Hi Angela,
We're so glad you found us! Thank you for taking the time to leave us such a thoughtful review. When it comes to Aga Cookers Richard is our expert and we're pleased you found him to be professional, knowledgeable and his Aga servicing to be thorough. Your recommendation means the world to us as a small local business. Whilst we hope you don't need us until your next annual service, we're only a phone call away and always happy to help.
A massive thank you again from all of us,
The MS Cookers and Boilers Team
We're so glad you found us! Thank you for taking the time to leave us such a thoughtful review. When it comes to Aga Cookers Richard is our expert and we're pleased you found him to be professional, knowledgeable and his Aga servicing to be thorough. Your recommendation means the world to us as a small local business. Whilst we hope you don't need us until your next annual service, we're only a phone call away and always happy to help.
A massive thank you again from all of us,
The MS Cookers and Boilers Team
Richard at MS Cookers and Boilers I would highly recommend. He services my Aga and oil fired boiler and has done so for many years. He responds efficiently whenever I have a problem.
Reply from MS Cookers and Boilers
2023.10.09
Hi Janice. Thanks for the review. Hope your tennants are enjoying hot water again with the new combi boiler we installed for you
Hi again Janice,
We appreciate your very kind words. We truly value our customers and can't thank you enough for continuing to choose MS Cookers and Boilers for your Aga and your oil fired boiler.
Hi again Janice,
We appreciate your very kind words. We truly value our customers and can't thank you enough for continuing to choose MS Cookers and Boilers for your Aga and your oil fired boiler.
15 year old boiler had issues. Richard came straight out and fixed it. Am impressed with the whole service, letting me know they were on their way, sorting the problem and explaining what they had done plus a follow up text to check if everything was ok was a nice touch. Highly recommend them and thanks to Connie too.
Reply from MS Cookers and Boilers
2025.12.02
Hi Gwen,
We're so glad we could help solve the issues with your old boiler. We pride ourselves on our excellent customer service from the first phone call right through to diagnostics and repairs. We're so glad you found these to be helpful. Your recommendation means the world to us!
Thanks again,
The MS Cookers and Boilers Team
We're so glad we could help solve the issues with your old boiler. We pride ourselves on our excellent customer service from the first phone call right through to diagnostics and repairs. We're so glad you found these to be helpful. Your recommendation means the world to us!
Thanks again,
The MS Cookers and Boilers Team
Had a problem with the heating side of my oil fired Rayburn and was all fixed within a week, including waiting for a part to arrive. Friendly, courteous and did a great job. We have heat again! I would highly recommend MS Cookers and Boilers.
Reply from MS Cookers and Boilers
2025.12.02
Hi Dave,
We know how tricky the oil fired Rayburn can be - when they go they really go! We're so pleased we were able to restore the heating side of your Rayburn and get your home warm and cosy again. We really do pride ourselves on our customer service and I'm so pleased you recognised Richard's friendly and courteous work ethic. Your recommendation means the world to us, as a small family run business it is your recommendation that help us provide a continuing great service.
From all of us here at MS Cookers and Boilers
Thank you!
We know how tricky the oil fired Rayburn can be - when they go they really go! We're so pleased we were able to restore the heating side of your Rayburn and get your home warm and cosy again. We really do pride ourselves on our customer service and I'm so pleased you recognised Richard's friendly and courteous work ethic. Your recommendation means the world to us, as a small family run business it is your recommendation that help us provide a continuing great service.
From all of us here at MS Cookers and Boilers
Thank you!
MS Cookers and Boilers re-assembled an Aga for us which we recently purchased. They provided a comprehensive quotation and provided clear communication throughout. They arrived on time and cleaned the area upon completion. Would recommend.
Reply from MS Cookers and Boilers
2025.11.11
Hi Gary,
Thank you so much for taking time to leave us such kind words. We're so glad we could help re-assemble your Aga and get it up and running in your home. We know how special Aga ovens are and we hope it brings you years of happy family meals. We're so pleased you found our communication and quote clear and comprehensive. Your recommendation means the world to us.
Thanks again,
The MS Cookers and Boilers Team
Thank you so much for taking time to leave us such kind words. We're so glad we could help re-assemble your Aga and get it up and running in your home. We know how special Aga ovens are and we hope it brings you years of happy family meals. We're so pleased you found our communication and quote clear and comprehensive. Your recommendation means the world to us.
Thanks again,
The MS Cookers and Boilers Team
Great service really satisfied.
Reply from MS Cookers and Boilers
2025.10.22
Hi Steve,
Thanks for leaving us such a positive review. We're really glad we could help with your boiler service and that you were pleased with the service we provided.
Thanks again,
The MS Cookers and Boilers Team
Thanks for leaving us such a positive review. We're really glad we could help with your boiler service and that you were pleased with the service we provided.
Thanks again,
The MS Cookers and Boilers Team
Absolutely outstanding AGA service from start to finish
We recently had our AGA serviced by MS Cookers and Boilers and the experience was faultless. From the first phone call to the engineer walking out of the door, everything was handled with genuine care and professionalism.
The engineer arrived on time, was polite, exceptionally knowledgeable and took the time to explain what was being done - something we really appreciated. Our AGA was treated with such respect and attention to detail. It’s now running beautifully; quieter, cleaner and more efficient than it has been in years.
It’s clear that MS Cookers and Boilers are experts at what they do and take real pride in their work. If you want peace of mind and an AGA that feels new again, we honestly couldn’t recommend them highly enough.
Reply from MS Cookers and Boilers
2025.12.02
Wow!
Stuart, this is such a kind and thoughtful review. Thank you! This time of year it often feels like we're going through the motions trying to ensure we can get to every customer and still provide the same high level of quality, professional and knowledgeable service. However, it's reviews like these that remind us why we are doing it: we're here to provide that genuine care and professionalism to each and every one of our customers. We're so pleased you recognised this!
Your recommendation genuinely means the world to us.
From the whole team at MS Cookers and Boilers,
Thank you!
Stuart, this is such a kind and thoughtful review. Thank you! This time of year it often feels like we're going through the motions trying to ensure we can get to every customer and still provide the same high level of quality, professional and knowledgeable service. However, it's reviews like these that remind us why we are doing it: we're here to provide that genuine care and professionalism to each and every one of our customers. We're so pleased you recognised this!
Your recommendation genuinely means the world to us.
From the whole team at MS Cookers and Boilers,
Thank you!
High five again to Richard - fab job as always and going beyond to make sure we are safe and warm.
Reply from MS Cookers and Boilers
2024.11.12
Thanks for the review Jayne. Hope the Aga is behaving its self
Hi Jayne,
Thank you so much for taking the time to leave us such kind words. We really do have the best customers. We’re so glad to hear that Richard has done another fab job for you. Going above and beyond to ensure our customers are safe and warm is what we’re all about! 😊
We truly appreciate your trust in us for your heating system maintenance, and we’re always here whenever you need us. Thanks again for the high five – we’ll be sure to pass it on to Richard!
The MS Cookers and Boilers Team
Hi Jayne,
Thank you so much for taking the time to leave us such kind words. We really do have the best customers. We’re so glad to hear that Richard has done another fab job for you. Going above and beyond to ensure our customers are safe and warm is what we’re all about! 😊
We truly appreciate your trust in us for your heating system maintenance, and we’re always here whenever you need us. Thanks again for the high five – we’ll be sure to pass it on to Richard!
The MS Cookers and Boilers Team
We recently had some fairly complex work done We are very pleased with the work and look forward to a warmer house this winter. The engineers were polite, punctual and knowledgeable and the work was completed with efficiency and very little mess
Reply from MS Cookers and Boilers
2025.10.22
Hi Ellen,
Thank you for taking the time to leave us such a kind review. We're so glad we could help with your new boiler installation and that the team was able to carry out the complex work with efficiency and very little mess. We hope the heating system keeps and you warm and cosy all winter long and look forward to seeing you for your annual service next year.
Thanks again,
The MS Cookers and Boilers Team
Thank you for taking the time to leave us such a kind review. We're so glad we could help with your new boiler installation and that the team was able to carry out the complex work with efficiency and very little mess. We hope the heating system keeps and you warm and cosy all winter long and look forward to seeing you for your annual service next year.
Thanks again,
The MS Cookers and Boilers Team
Fantastic service at short notice working around our own work commitments I highly recommend MS Cookers and Boilers
Reply from MS Cookers and Boilers
2025.10.22
Hi Len,
Thank you so much for taking the time to leave us a positive review. We're glad we could help with your boiler service and that our flexibility helped work around your own commitments.
Thanks again,
The MS Cookers and Boilers Team
Thank you so much for taking the time to leave us a positive review. We're glad we could help with your boiler service and that our flexibility helped work around your own commitments.
Thanks again,
The MS Cookers and Boilers Team
Very good service promt and does a very good job. Use them every year. Would highly recommend them.
Reply from MS Cookers and Boilers
2024.06.24
Hi Phillip,
Thank you so much for your kind words and returning to us year on year. We're thrilled to hear that you are pleased with our prompt service and the quality of our work. It's always a pleasure to serve loyal customers like you. We take great pride in our Aga service, ensuring your Aga runs smoothly and efficiently, as the heart of your kitchen. We look forward to continuing to provide you with excellent service each year!
The MS Cookers and Boilers Team
Thank you so much for your kind words and returning to us year on year. We're thrilled to hear that you are pleased with our prompt service and the quality of our work. It's always a pleasure to serve loyal customers like you. We take great pride in our Aga service, ensuring your Aga runs smoothly and efficiently, as the heart of your kitchen. We look forward to continuing to provide you with excellent service each year!
The MS Cookers and Boilers Team
Very happy with the service Richard provides. He is friendly, efficient and happy to answer questions.
Reply from MS Cookers and Boilers
2023.02.22
Thanks Trevor, Glad to see your still happy with the new Combi boiler we fitted, the Worcester Bosch 4000 Combi boiler is a great boiler. And when it comes with 10 years parts and labour guarantee, what's not to like
Great service!
Richard came out to our broken down Aga same day and fixed it.
What can I say than great service and great value for money.
We can confidently recommend MS Cookers and Boilers and will be using them again.
Reply from MS Cookers and Boilers
2025.10.22
Hi Mark,
Wow! What can I say - a massive thank you from us for taking the time to leave us such positive feedback. We're really pleased we could help get your Aga back up and running smoothly. Whilst we hope you don't need us any time soon we're always here for your Aga breakdown and servicing needs and always happy to help.
Thanks again,
The MS Cookers and Boilers Team
Wow! What can I say - a massive thank you from us for taking the time to leave us such positive feedback. We're really pleased we could help get your Aga back up and running smoothly. Whilst we hope you don't need us any time soon we're always here for your Aga breakdown and servicing needs and always happy to help.
Thanks again,
The MS Cookers and Boilers Team
Great service provided would recommend Richard! Clean efficient and experienced.
Thank you
Reply from MS Cookers and Boilers
2024.09.05
Hi Jane,
Thank you for your kind review! We're so pleased to hear that you were happy with the service Richard provided. It's great to know you found him clean, efficient, and experienced. We truly appreciate your recommendation and look forward to helping you again in the future!
Thank you for your kind review! We're so pleased to hear that you were happy with the service Richard provided. It's great to know you found him clean, efficient, and experienced. We truly appreciate your recommendation and look forward to helping you again in the future!
Service of Aga completed, with cooking and baking advice thrown in! Richard’s a nice guy.
Reply from MS Cookers and Boilers
2025.10.02
Hi Richard,
Thank you so much for leaving such a kind review. I'm so glad we could help with your annual aga service. We hope the cooking and baking advice is helping you to cook up a storm - we're still waiting for his baking tips in the office!
Thanks again,
The MS Cookers and Boilers Team
Thank you so much for leaving such a kind review. I'm so glad we could help with your annual aga service. We hope the cooking and baking advice is helping you to cook up a storm - we're still waiting for his baking tips in the office!
Thanks again,
The MS Cookers and Boilers Team