Verified Company
Je recommande vivement à quiconque cherche une expérience d'apprentissage linguistique vraiment transformative pour lui ou pour ses enfants. Une équipe d'enseignants compétents, un programme à la hauteur, et une atmosphère chaleureuse et conviviale. Bravo à M. Khizani et à toute l'équipe.
Advertisement
Je prends des cours deux fois par semaine avec M. Berrada. Cela fait presque un an que j'ai commencé, et je suis très satisfaite. Je vois que mon niveau s'est beaucoup amélioré grâce à lui et à sa méthode.
I take courses every week with Mr. Berrada. It's been almost a year since I started, and I am very satisfied. I can see that my level has improved a lot thanks to him and his method.
Advertisement
C’était une excellente expérience pour la 1 ère fois j’ai fait des cours individuels qui m’ont permis d’élargir et d’approfondir mes connaissances en Anglais surtout que j’avais besoin d’un programme bien précis dans un laps de temps pour préparer mon IELTS. Messieurs Noureddine et Sami étaient à la hauteur, un professionnalisme inédit. Le sens du partage de l’information était très important ce qui m’a facilité l’apprentissage. Mille mercis pour le temps , l’effort et l’efficacité que vous m’avez consacrés . Je n’hésiterai pas à revenir vers vous en cas de besoin.
Advertisement
I went with my kids to register my oldest son, but the center was full of people with only two staff members available. There was no one to assist us, and we had to wait and wait for the lady in administration to finish her call. It was frustrating since we arrived before she started the call.
When I left the office, I asked the lady who was "receiving" people if there was only one person in administration, and she responded with a provocative tone, saying yes. I was really shocked by this behavior.
Reply from English Castle Bouskoura
2024.10.01
Dear Hamza,
Thank you for your feedback. We apologize for any inconvenience you experienced during your visit. At the time of your arrival, our staff was attending to other clients, and we understand how that may have been frustrating. Please know that we have a full team available, not just one staff member, to assist all of our clients as efficiently as possible.
To avoid any waiting in the future, we encourage scheduling an appointment (RDV) for a smoother experience. We hope to have the opportunity to serve you better next time.
Thank you for your feedback. We apologize for any inconvenience you experienced during your visit. At the time of your arrival, our staff was attending to other clients, and we understand how that may have been frustrating. Please know that we have a full team available, not just one staff member, to assist all of our clients as efficiently as possible.
To avoid any waiting in the future, we encourage scheduling an appointment (RDV) for a smoother experience. We hope to have the opportunity to serve you better next time.
Advertisement
Advertisement